Terms and Conditions

Welcome to Epoxy Flooring Auckland. These Terms and Conditions set out the rules, obligations, and guidelines that govern the use of our website, located at https://epoxyflooringauckland.nz, and any interaction you may have with our services. By accessing, browsing, or engaging with this website, you agree to comply fully with these Terms and Conditions. If you do not agree, you should refrain from using this website or engaging with our services.

1. Terminology

For the purpose of this document:

“User,” “You,” and “Your” refer to the individual, client, or entity accessing or using the website.
“We,” “Our,” and “Us” refer to the operators of this website.
“Parties” refers collectively to both the user and the operators of this website.

These Terms and Conditions apply to all visitors, prospective clients, and confirmed clients of this website, whether you are browsing information, making an inquiry, or proceeding with services provided by Epoxy Flooring Auckland.

2. Purpose of the Website

The website is designed to provide information about epoxy flooring solutions, including but not limited to:

Residential epoxy flooring
Commercial epoxy flooring
Garage and industrial flooring
Decorative epoxy coatings
Concrete preparation, sealing, and repair services

The purpose of the website is to:

Provide accurate, detailed, and updated information about flooring services.
Offer resources such as consultation booking, inquiry forms, and service guides.
Help prospective clients make informed decisions about flooring solutions.

By using this website, you acknowledge that the information provided is for general guidance only and should not be considered a substitute for professional consultation. Epoxy Flooring Auckland makes every effort to keep content accurate and relevant, but we do not guarantee absolute completeness at all times.

3. Acceptable Use Policy

Users agree not to misuse this website. Prohibited activities include but are not limited to:

Attempting to gain unauthorized access to restricted areas.
Interfering with the security, performance, or availability of the website.
Uploading or distributing malicious software, viruses, or harmful code.
Collecting or harvesting data without prior written consent.
Using the website for unlawful or fraudulent purposes.

We reserve the right to restrict access, block misuse, or take legal action where necessary.

4. Cookies

Our website uses cookies to improve functionality and enhance user experience. Cookies may help us:

Recognize repeat visitors for tailored content.
Analyze website traffic and visitor behavior.
Improve speed, performance, and efficiency.

By using this site, you consent to the use of cookies in line with our Privacy Policy. You may disable cookies in your browser, but some features of the site may not function properly.

5. Intellectual Property

All content on this website—including text, design elements, graphics, photographs, videos, downloadable materials, and logos—is the exclusive property of Epoxy Flooring Auckland, unless otherwise specified.

You may:

View and use content for personal, non-commercial purposes.
Share links to our pages with appropriate attribution.

You may not:

Copy, reproduce, or redistribute our content for commercial gain without prior written permission.
Modify or adapt our content for unauthorized use.
Use our brand name, logo, or marketing assets without express approval.

Violations of these rights may lead to legal action under New Zealand intellectual property laws.

6. User-Generated Content

Users may submit inquiries, reviews, testimonials, or other content via this website. By submitting content, you grant Epoxy Flooring Auckland a non-exclusive, royalty-free license to use, publish, or share such content for promotional purposes, including but not limited to the website, digital marketing, and social media platforms.

By submitting content, you confirm that:

You hold the rights to the content you share.
The content is not misleading, defamatory, or unlawful.
The content does not infringe on the rights of third parties.

We reserve the right to edit, moderate, or remove content that violates these terms.

7. Linking to Our Website

You may link to our website under the following conditions:

The link is not misleading or false.
The link does not imply endorsement without written approval.
The link appears in appropriate and lawful content.

Any use of our branding or logo in linking requires written consent. Linking rights may be revoked at our discretion.

8. Embedded Content and Frames

You may not embed our website into other sites using frames, iframes, or similar technologies without written permission. This ensures that Epoxy Flooring Auckland is displayed in its intended format and maintains the integrity of its design and branding.

9. Third-Party Links

Our website may include links to external sites for user convenience. These external sites are not operated or endorsed by Epoxy Flooring Auckland. We are not responsible for the accuracy, safety, or practices of third-party websites. Users access external links at their own risk.

10. Limitation of Liability

While we strive to provide reliable information and seamless digital services, Epoxy Flooring Auckland is not liable for:

Technical issues, outages, or downtime.
Inaccuracies, errors, or omissions in content.
Damages, whether direct or indirect, arising from the use or misuse of the website.

These limitations apply to the maximum extent permitted by New Zealand law.

11. Disclaimer

All website content is provided “as is,” without warranties of any kind. This includes, but is not limited to, implied warranties of merchantability, fitness for a specific purpose, or non-infringement.

Nothing in these Terms excludes liability where such exclusion would be unlawful, including liability for fraud or injury caused by negligence.

12. Local Service Commitment

Epoxy Flooring Auckland serves residential, commercial, and industrial clients across the wider Auckland region. Our services are focused on delivering durable, modern, and aesthetically appealing flooring solutions. Each project is managed with careful attention to:

Compliance with New Zealand building and safety standards.
The use of high-quality materials.
Sustainable and environmentally responsible practices.
Transparent communication and customer service.

We work with homeowners, businesses, developers, and contractors to deliver flooring systems that protect surfaces, improve safety, and enhance property value. Whether it’s a small garage floor or a large-scale industrial project, our commitment remains to quality workmanship and reliability.

13. Warranties and Guarantees

All services provided by Epoxy Flooring Auckland are supported by workmanship guarantees in accordance with New Zealand consumer protection laws. The scope of warranties may vary depending on the type of service, materials used, and project conditions.

Guarantees do not cover:

Normal wear and tear.
Damage caused by misuse, neglect, or lack of maintenance.
External factors beyond our control, including natural disasters.

Clients are encouraged to follow aftercare recommendations provided during service completion to ensure flooring longevity.

14. Payments and Pricing

All services are subject to pricing and payment terms as outlined in individual quotes or contracts. Key conditions include:

Quotes are valid for a limited timeframe, typically 30 days.
Deposits may be required before commencement of services.
Final payment terms will be agreed upon in writing prior to project initiation.

Failure to meet payment obligations may result in service suspension, additional fees, or legal recovery of outstanding amounts.

15. Booking and Cancellation Policy

Clients are encouraged to schedule services in advance to secure preferred dates. If cancellations or rescheduling are necessary, we request reasonable notice.

Cancellations within 48 hours of scheduled service may incur fees.
Emergency rescheduling due to weather, site conditions, or unforeseen events may be accommodated at our discretion.

16. Health and Safety

All projects conducted by Epoxy Flooring Auckland comply with New Zealand’s health and safety regulations. We maintain:

Safe working environments.
Proper use of personal protective equipment.
Practices that protect both our team and clients during service delivery.

Clients are expected to ensure that project sites are accessible and free from hazards that may interfere with safe operations.

17. Indemnification

By using this website or engaging our services, you agree to indemnify and hold Epoxy Flooring Auckland harmless from claims, damages, or expenses resulting from:

Breach of these Terms and Conditions.
Misuse of the website.
Violations of intellectual property rights or third-party agreements.

18. Force Majeure

We are not responsible for delays or failure in service delivery caused by events beyond our reasonable control, including but not limited to natural disasters, government restrictions, labour strikes, or power outages.

19. Changes to Terms

Epoxy Flooring Auckland reserves the right to update or modify these Terms and Conditions at any time. Changes will take immediate effect once published on this page. Continued use of the website after revisions signifies acceptance of the updated terms. Users are encouraged to review this page regularly.

20. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of New Zealand. Any disputes arising in connection with the website or services shall be subject to the exclusive jurisdiction of the New Zealand courts.

21. Contact Us

If you have questions about these Terms and Conditions or wish to inquire further about services provided by Epoxy Flooring Auckland, please visit our contact us page at: https://epoxyflooringauckland.nz/contact-us/

We aim to respond promptly and provide clear assistance to support your flooring project needs.